The Business Case for Listening

Jamie Reed
Apr 3, 2025
1 min read

A really powerful article on the importance of listening and feedback during change in a recent Forbes magazine article.

For leaders, leading or delivering change, a simple but powerful business case for the importance of listening and feedback during change.

If you would like a sounding board and guidance on how to develop your organisations capacity for listening DM me- I am here to listen! :-)

.https://www.forbes.com/sites/vibhasratanjee/2025/03/22/the-listening-crisis-when-leaders-ignore-feedback-before-and-after-change/

3 Comments

Margaret Smith

Jul 30

Good to hear about the business case for listening that much like the fashion illustration books, and provides the benefits of creating a culture where people feel heard and valued. I appreciate the detailed guide that you have shared above.

Steven Hawk

Jul 23

This article offers a thoughtful reminder that genuine listening creates stronger relationships, better decisions, and lasting trust within any organization. I especially appreciated the practical perspective and clear examples that make the message easy to apply. Every business, including an illustration company, can benefit from building a culture where people feel heard and valued. Thanks for sharing such insightful content that encourages meaningful communication and continuous improvement.

Lauren Wilson

Jul 13

Thank you for sharing a detailed business case that every business person should know. Like a digital poster design Ireland business services provider, we're happy to know these points. Thank you once again, and keep up the great work in the future.

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